01
Refund eligibility
You may request a refund within 14 days of purchase if:
- •You purchased Growthract Premium by mistake.
- •You experience a technical issue that prevents you from using the product and we are unable to resolve it.
- •You believe you were charged incorrectly.
We may decline a refund where the service has been substantially used during the refund period, except where applicable law requires otherwise.
02
How to request a refund
Contact us at:
Refund requests
contact@growthract.comInclude the email address used for your purchase and, if available, your transaction details.
We aim to review refund requests within 5 business days.
Approved refunds are returned through the original payment method. Processing times may vary depending on your payment provider.
03
Payment processing
Payments for Growthract Premium are processed by Paddle, our Merchant of Record. Paddle may also assist with payment, billing, and refund-related requests.
04
Consumer rights
Nothing in this policy limits any refund or cancellation rights you may have under applicable consumer protection laws.